• Error: "I said 'Pass' and the pop server..."
• Crash or invalid page fault, Eudora 4.0
• Polite People Say Hello Firs
• Unable to copy spool file
• Can't create temporary file when starting Eudora
• DLL or Winsock.dll not found when checking mail
• Error: This message is unacceptable to your SMTP
• 503 Need Recipient
• Qvphook.dll error
• Error 451 Sending Mail
• Sent messages are not in the Out mailbox
• Error: Out of disk space -- when checking for mail
• Error 11004 when checking mail
• Error: 10060
• General protection fault--opening messages with attachments
• Address book -- how to
• Crash or General Protection Fault -- Version 3.x
• How To Fix The "Error reading from network. Cause: connection timed out (10060)"
• How To Fix The "Could not connect to "server name." Cause: connection refused (10061)"

Eudora produces a dialog box that reads: There has been an error transferring your mail. I said "Pass " and the POP server (yourservername) said "Err. Password supplied for user is incorrect."

Solution:

Eudora Pro does not have any passwords. All passwords come from your Internet Service Provider or Network Administrator. If you have forgotten or lost your password, you will have to contact your ISP or network administrator to reset it.

This error message means that Eudora connected to the mail server specified in your settings, told it your username and password, and it rejected them.

Double check three things:

Your POP (incoming mail) server name (if you are connecting to the wrong machine, your username won't be recognized)
Your username (your password is going to be wrong if you have the wrong username)
Your password. Again, if you aren't sure what any of these should be set to, contact your ISP or network administrator.
Keep in mind that usernames and passwords are often case-sensitive. Double check to make sure the Caps-lock key isn't on when you are typing your password.

EUDORA caused an invalid page fault in module MFC42.DLL at 014f:5f401728.
EUDORA caused an invalid page fault in module KERNEL32.DLL at 014f:5f401728.
EUDORA caused an invalid page fault in module EUDORA.EXE at 014f:5f501860.

Try some of these things:

First, go to our web site and get the latest upgrade. Here is the URL, http://eudora.qualcomm.com/pro_email/updaters.html

Do a search for the eudora.ini file and rename it (the one for Eudora Pro) to eudora.old. You might have others from shareware versions which you can delete if you are not using Eudora Light. (Note: If you upgrade to Eudora Pro 4.0 from an earlier version of Eudora and you experience a crash on initial startup, rename the eudora.ini file and let Eudora rebuild that file. Usually this works and you won't need to try the other options listed below).

If Eudora starts after renaming the eudora.ini file, go to the Tools menu, select Options, select Viewing Mail category. Uncheck "Use Microsoft's viewer" and "Show message preview pane". Go to the category, Extra Warnings, uncheck "Start Eudora and it's not the default mailer". Click "OK" to save your changes.

Check the date and time on your computer. For Win 95/NT 4.0, go down to the time on your task bar (lower right corner) and double-click it. This will bring up Date/Time Properties, where you can verify that the date is correct. Also, verify that you are in the correct time zone. After making changes, reboot your computer.

If this error occurs when checking for mail, go under Tools/Options/Getting Attention, and uncheck "Play a sound".
Make sure the incoming mail server and outgoing mail server account fields in the Eudora settings are the host and domain names spelled out, not the IP addresses (numbers).

Double-check that your incoming and outgoing mail server accounts are correct, with correct capitalization (they should probably all be lower-case) and punctuation.

If you get a crash when opening new message windows or mailboxes, go to your Start menu, select Programs, Accessories,and try opening WordPad. If you get the error: "Could not load the RichEdit control DLL. The file RICHED32.DLL may be missing or corrupt."

This error means that you are missing a file (Riched32.dll) required by Microsoft WordPad.

If WordPad opens without any errors, it may be that you have the wrong version of Riched32.dll. Do a search for this file and check the version. On Windows 95 the standard version is 4.0 and 5.0.1458.47 if the service pack is installed.

Did you install PGP?

Try disabling PGP following these steps. Close Eudora and go to Windows Explorer (right-click on the Start menu and select Explore). Look for the Eudora folder and click on the plus (+) next to the folder. This will let you see the sub-folders of Eudora. Go into the Plugins folder and look for pgpplugin.dll.

NOTE :- Win 95/NT users. If you do not see this file (pgpplugin.dll) and you have installed PGP, go to the View menu in Windows Explorer and select Options.

Make sure that "Show all files" is selected. The first of the lower boxes should have a check mark, the second box ("Hide file extensions....") should be un-checked, the last box can be checked, click OK.

Win 98 users. Go to the View menu in Windows Explorer and select folder options, select view tab and look under files and folders. Uncheck hide files extensions for known file types and check under hidden files place the radio button in show all files.

You should now see the pgpplugin.dll file. Rename that file to pgpplugin.old and restart Eudora.

Try running a thorough scan disk and defrag on the hard drive. If all else fails, you can rename the folder that you currently have Eudora in, i.e., eudoraold. Reinstall Eudora into a new folder, and if you do not continue to have the problem, you can transfer the .mbx (mailboxes), nndbase.txt (default addressbook), filters.pce (filters) over to the new main Eudora folder. If you created other address book files, look in the sub-folder called Nickname and transfer the .txt files into the new folder. Also close all programs including any utilities, virus checkers, etc., to rule out a conflict.

Note:- When reinstalling Eudora, be sure to close ALL programs, including virus, utilities and other programs that may automatically start when you boot your computer.

You can also try booting your Win 95/98 computer into safe mode. You can go to your start menu, select help, select find tab, type in safe mode. The windows help file will describe how to boot into safe mode. If Eudora is working fine in safe mode, you might check the startup menu for programs that launch automatically or it could be a conflict with video drivers.

Do you have the latest drivers for your video card?

Check with the video card manufacturer to see if you have the latest drivers. That may solve the problem. You can also change the color palette by right-clicking on the desktop, selecting Properties, Settings tab. Try changing the color palette to 256 colors just as a test.

Do you have the latest update for your operating system from Microsoft?

Windows 95 has a service pack and Windows NT 4.0 is up to service pack three. You can get them from Microsoft's web site, which is, http://www.microsoft.com

When sending a message, the SMTP server responds with a message: Polite People say Hello first.

Solution:

The proper way to send a message when connecting to the SMTP server is to first send the HELO command with your computer's Internet domain name. If your computer is configured with an Internet domain that is not valid, the mail server may simply look at your IP address and let you go on or it may stop and ask you to try again with a valid domain name.

Eudora gets your domain name from the configuration of your Network Control Panels and has nothing beyond that to offer the SMTP server. Since many servers will let you continue with the invalid domain, Eudora ignores the error message and goes on to the next step in sending your message. A "Polite people say Hello first" message means that your server doesn't allow the process to continue with an invalid domain.

Open the Control Panels, and double click on the Network icon. Click on the TCP/IP protocol and click on Properties. Go to the DNS Configuration tab. Make sure that DNS is enabled. Enter your host name in the host field (Usually, this is everything before the @ symbol in your e-mail address). Enter your domain name in the domain field (Typically, this is everything after the @ symbol in your e-mail address). It is invalid to have spaces, commas, and other special characters in these fields. If you have any questions about what should be in these fields, contact your Internet Service Provider.

After correcting your domain name and restarting your machine, you should be able to send mail from Eudora.

When checking mail, Eudora returns the error message: I said, "PASS shush Don't tell anyone." and the mail server said; "Unable to copy mail spool file, Quota Exceeded (69)."

Solution:

Your system administrator has set up a disk quota (they limit the amount of disk space you can use) and you are using more than your allotted space. You will need to contact the system administrator to help you free disk space to get you under your quota and reactivate your account.

When launching Eudora Pro (Versions 4.0 thru 4.0.2) an error message is returned "Cannot create temporary files."

Solution:

Upgrade to Eudora Pro 4.1. If you cannot download the upgrade immediately: Rename the eudora.ini file.

Note:- Close Eudora when editing or renaming the eudora.ini file. When you launch Eudora again, you will need to re-enter your account information. Contact your Internet Service Provider if you are not sure of your account information.

Go under tools/options/viewing mail and uncheck "Use Microsoft's Viewer". (If you cannot open Eudora to turn off the Microsoft Viewer, edit the eudora.ini file and add this line to the [Settings] section: UseBidentAlways=0 and delete everything in the [Open Windows] section of the eudora.ini file).

Empty your computer's temp folder (Usually this is the C:\Windows\Temp\ folder or C:\Temp\ folder).

Reboot your computer.

Are you getting the error message "dll not found" or "winsock.dll not found" when you check for mail?

Eudora is looking for winsock.dll when you tell it to check for mail. Winsock.dll is a file that comes with your dialer software that you are using to connect to the Internet. Do a search of your hard drive for winsock.dll and put a copy of the correct one in C:\Windows directory. Eudora will look through directories that are in your PATH statement in the autoexec.bat. Windows will most likely be in the PATH statement.

NOTE:-   You should have only one type of winsock.dll on your system. The others that you might have could be from other dialer software programs such as AOL, Compuserve, or other providers that you might have had. If you are not using those providers then rename those winsock files to winsock.old.

• Check the name of the SMTP server that you are using in Eudora.

Are you dialed into the provider that has this server?

• The other place to look is in the control panel. Start menu, settings, control panel, double-click network icon, double-click on tcp/ip from the components installed, click on the dns configuration tab.
• If enabled the host should be the email username which is everything before the @ of the email address, the domain should be everything after the @ of the email address. The dns server search order should read the primary and secondary IP addresses for the ISP. Again, you may have to contact the ISP to verify it. Domain suffix search order is blank in most cases.
• If this information is correct you should not get this error. If you still get the error you will need to contact your Internet service provider for further assistance with the dialer.
• If you can't send a message because the server has restrictions set for certain domains, you can try the following test outside of Eudora. This test will tell you if there is a restriction send messages outside of Eudora. At that point you can contact the service provider for help on this issue.

1. On Windows 95/98/NT, go to start menu, select run, press enter/return
2. Type: telnet 25 (Press enter/return)

Note:-  Make a space after the word telnet and the server name. 25 is the standard SMTP port. In all examples, leave out the carets.

3. Go to the terminal menu item to preferences, turn on local echo, click OK
4. Type: helo (Press enter/return)

You should receive a message back from the server similar to this: 250 blah.eudora.com Hello .eudora.com [199.199.199.9], pleased to meet you

5. Type: rset (Press enter/return)
6. Type: mail from: (Press enter/return)

You should receive a message back from the server similar to this: 250 ...Sender ok

7. Type: rcpt to: (Press enter/return)

Note:- Put the e-mail address of the person you were trying to send a message to within Eudora

You should receive a message back from the server similar to this: 250 ...Recipient ok

8. Type: data (Press enter/return)

You should receive a message back from the server similar to this: 354 Enter mail, end with "." on a line by itself

Note:-  You can type in a short message to the recipient. When you are finished tryping the message, press enter/return and put in a period, and press enter/return.

When sending mail, Eudora displays an error "503 Need Recipient"

Solution:

You have a message queued to be sent in your Out box that has one of these problems:

1. The To: field and the Bcc: field are blank. One or the other of these headers must contain an address or a valid nickname.
   A message has a Nickname (address book entry) in the To: line that doesn't point to an address. For example, the To: line might be "Mickey" (no quotes), and the Nickname window would have a Nickname entry for "Mickey" but there wouldn't be an address associated with that Nickname.
2. Check your address book to make sure that the Nicknames have addresses in the address fields. Also, make sure that no e-mail addresses appear in the nickname field itself. E-mail addresses should only appear in the addresses field.

If you have a lot of queued messages, you might want to transfer all the queued messages to a temporary mailbox to clear out the queue. You can go to these messages in their new mailbox and use the Message: Send Again to send them one at a time until you come accross the message with the problem.

Solution:

Open the program called Quick View Plus and go into Quick View Plus setup and uncheck Eudora.
Close the program and restart it.

Upgrade to the latest version of Eudora 4. Click here for upgrade,  http://eudora.qualcomm.com/pro_email/updaters.html
Empty your OUT mailbox within Eudora
Empty your temp folder and reboot
If you still have a problem sending a message try removing your signature file.
You may have to recreate the signature.

Messages sent from Eudora are not being saved in the Out mailbox.

Solution:

Make sure that Eudora is configured to "Keep Copies" of outgoing messages. This setting is under Tools: Options: Sending mail. Check the box for "Keep Copies"; if this box is unchecked, sent messages will be discarded.

If you have Keep Copies turned on and messages still do not remain in the Out mailbox, check your filters for a filter marked Outgoing that has a Transfer action. This would cause messages that match the filter criteria to be transfered from the Out mailbox to the specified mailbox in the filter after the messages have been sent.

1. Go under tools/options/attachments.
2. Designate an attachment directory that exists on your hard drive.
3. Click OK to save your changes.
4. Clear out your temp directory on your hard drive.

Note: C:\Windows\Temp and C:\Temp are the most commonly used directories for storing temporary files.

5. Upgrade to the latest version of Eudora.

1. If you are running Win95/NT and have upgraded to the 32-bit version of Eudora Pro then this would apply to you. The older version of Eudora was probably a 16-bit program; therefore, you need to connect with a 32-bit dialer. We recommend that you use Dialup Networking, which comes with Windows 95.
2. To configure that dialer you will probably need to contact your provider for the settings required connecting to their server for your mail.

• If you already have that information then continue. First go to your Start Menu/Find/Files or Folders and search for Winsock.dll.The one you need for the Win95 Dialup Networking has a size of 42 KB and it should be in Windows and/or Windows/Sysbckup. The others are probably 16-bit Winsock dialers that will have to be renamed to Winsock.old, otherwise, they will interfere with the 32-bit dialer.
• If you have Winsocks in folders that are not in the PATH statement of the Autoexec.bat file, they should be all right. We just don't want Eudora Pro to find those other Winsocks when checking your mail.

3. The next step would be to go to the My Computer icon or whatever you have renamed it to (in my case, Michael's Computer). Double-click on that icon, and if you have a Dialup Networking folder then you can open that. If you don't, then you need to install Slip & Scripting for Dialup Networking from your Windows 95 CD-ROM. At this point you would need to contact Microsoft if you have problems installing Dialup Networking, or go to their Web site.
4. Now that you have the Dialup Networking folder, open it and double-click on Make New Connection, and when it asks you to type in the name of the computer you are dialing to, you can type in the name of your provider. It will guide you through the screens. You should end up with an icon that says the name of your provider or if you did not name it then it will be called My Connection. Next, drag that icon out of the Dialup Networking Folder to your desktop (blank screen) and create a shortcut, which will make it much easier to get to when you want to connect to your provider.
5. Go to your Control Panel and open it and double-click on the Network icon.That will take you to Configuration. What you need under the Following Network Components installed is TCP/IP dialup adapter or you might have TCP/IP. If you don't have one then click on add then Protocol and then Add. Select Microsoft from the manufacturers and then select TCP/IP and click on OK. Next, double-click on the TCP/IP and that will take you to TCP/IP Properties. Click on the DNS Configuration tab. Make sure that Enable DNS is checked. In the Host section put your user name which would be everything BEFORE the "@" (at sign) of your e-mail address. In the Domain section put everything after the "@" of your e-mail address.

NOTE: Don't include the "@" symbol in either section. DNS Server Search Order: You should have a Primary and a Secondary DNS number from your Internet Service Provider. Enter the Primary first, then click on the ADD button. Then Enter the Secondary and click on the ADD button.

6. Final steps: Click OK on every dialog box and Reboot your machine so the settings will take effect.
7. You will now connect to your provider *FIRST* with the icon you created in Dialup Networking and that is now a shortcut on your desktop. Make sure your User/Login name is the correct one for your provider. Type in the password and let it dial. When you have successfully made your connection you can now bring up 32-bit Eudora Pro or any 32-bit web browser.

NOTE: The Windows 95 dialer does not have the dial-on-demand feature like the 16-bit dialers. So you MUST connect first before checking your mail in Eudora, unless you are using Eudora Pro 3.0, which has the auto-dial feature under Tools/Options/Advanced Network.

Verify the POP and SMTP setting in the Getting Started and Hosts screens (those are under the Tools:Options or Special:Settings menu, depending on which version of Eudora you're using). With version 4.x, look under the Tools: Options/Getting Started and Sending Mail categories for the incoming (POP) and outgoing (SMTP) mail server names. Double-check that they're correct, with correct capitalization (they should probably all be lower-case) and punctuation. The POP account should be in this format: userid@POP3mailserver.domainname. Some examples:

• john@bkk.loxinfo.co.th
• somsuk@phket.loxinfo.co.th

The SMTP setting should be in this format: SMTPserver.domainname. Some examples:

• bkk.loxinfo.co.th
• phket.loxinfo.co.th
• mail.loxinfo.co.th

Note that there's no @ in the SMTP setting.

Also, your settings should probably have the host and domain names spelled out, not the IP addresses (numbers). If you have any doubts about what your POP account and SMTP server are, your Internet Service Provider or system administrator can tell you that information.

If that's not it, try these things:

In the Advanced Network screen (under Tools:Options or Special:Settings), turn off "Cache network info." Also, raise the "Network timeout after" setting to 120.

Quit Eudora, use Notepad to open the EUDORA.INI file in the Eudora directory, and add this line to the [Settings] section of the file: NetworkOpenTimeout=120

Then save changes to the file and restart Eudora.

(Note: if you're using Eudora version 3.x, you can change this setting in Tools:Options:Advanced Network in Eudora instead of editing the EUDORA.INI file).

Go to the Sending Mail screen (under Tools:Options or Special:Settings) and turn off the "Send on check" setting.

If you're using Eudora version 2.2 or later: Go to the Tools:Options:Advanced Networking screen in Eudora and toggle both Asynchronous Winsock Call functions (if they're on, turn them off; if they're off, turn them on). If there doesn't seem to be any effect, leave them off.

Reduce your baud rate and make sure Flow Control is set to Hardware (these settings are in the dialer you use, not in Eudora). If you have a 28.8 modem, the maximum speed is 38,400 or 57,600 bps; if you have a 14.4 modem, the maximum speed is 19,200 bps. You might try stepping the baud rate down to lower values.

If you're using 16-bit Eudora (this includes Windows 3.1(1) users):

Check your settings for MTU, MSS, and RWIN in whatever dialer you're using, and make sure they are something close to the following:

For a PPP account: MTU = 576, MSS = 512, RWIN = 2048.

An MTU value that's too high can cause this problem.

Try lowering the Network Buffer Size (in Tools:Options:Advanced Network or Special:Settings:Advanced Network) to 2048 or even 1024. If none of that fixes it, and you're using Windows 95, do a multiple WINSOCK check: 

1. Go to the Start button and choose Find:Files or Folders....
2. In the Named: field, type WINSOCK.DLL
3. In the Look in: field, type C:\ (assuming C: is your main hard drive).
4. Look at the dates on the list of WINSOCK.DLL files it finds. (Note: if you don't see dates in the listing, go to the View menu and choose Details).

What you'll need to do is rename (to WINSOCK.OLD, for example) all the WINSOCK.DLL files that are not dated 7/11/95. Then restart Windows.

Note: this will disable all 16-bit dialers on your system except the one that comes with Windows 95, in Dial-up Networking. In general, this is fine; but if you have another 16-bit dialer that you specifically want to use instead of the default, leave that dialer's WINSOCK.DLL file alone and rename the 7/11/95 file and all others to WINSOCK.OLD. If you do this, be aware that all your 16-bit Internet applications will have to use the other dialer you've chosen.

• olepro32.dll version 4.1.6038
• mfc40.dll version 4.1.6038 or 4.1.6139
• msvcrt40.dll version 4.1.6038

If you have these files but, the versions are not the same as above, then rename those files by giving them an extension of .old. Then reinstall Eudora over your current version. Eudora will install the versions of those files needed for it to work properly.

Note: If other programs need the specific versions of the files you renamed, then move the new files that Eudora installed into the Eudora directory. Go back and find the files you renamed and change the extension back to .dll.

You can use the Address Book in two ways:

1. Short, easy-to-remember entries for individual people:

Example: Nickname Address

Mut : somut@loxinfo.co.th

2. One entry for a whole list of addresses:

Example: Nickname Addresses

Friends : john@yahoo.com, somut@loxinfo.co.th, babie@hotmail.com

3. A message sent to "Mut" would go to somut@loxinfo.co.th. A message sent to "Friends" would go to all four addresses on that list.

This is all explained in the Address Book section of the manual.

Here's how to set up an Address Book entry:

1. Open the Address Book window.
2. Click the "new" button.
3. Enter the name of the entry, say, "Friends".
4. DON'T make it an address book file; DO put it on the recipient list if you plan to use it frequently. Click OK.

Note: Refer to document 1532HQ for the recipient list.

5. In the right-hand window, click the Addresses tab, and click the cursor in the white area. Then type or paste the e-mail addresses of the people you want on the Friends list. The addresses may be separated by commas or carriage returns.
6. If you want the list of e-mail addresses to be concealed from the recipients: Click the Info tab and type something in the Name field. Then, when you send something out to this address book entry, all the recipients will see is what you typed in the Name field.

Note: this only works if you have more than one e-mail address in the list for this entry.

7. Close the Address Book window, and agree to save changes.

Note - you can cut and paste into the address book, as long as the file that you are cutting from is an ascii text file.

8. Now, to use the Address Book entry, either:
9. Open a new message and type "Friends" (no quotes) in the To, CC, or BCC line.or
10. Open the Address Book window, click on the nickname to highlight it, and click on the To, CC, or Bcc button. A new message window will open with the nickname in the appropriate line.

Note: If you selected "Put it on the recipient list" when you made the entry, you have a third option: go to the Message menu and choose "New Message To..." The Address Book entry will show up in the pop-up menu there; select it, and a new message will appear, already addressed.

Note: These files should be in C:\Windows\System.

The versions should be 4.1.6038 for all or 4.1.6139 for mfc40.dll.

Check your system date:

Win 3.x, go to the DOS prompt and type date. If it's something outrageous, change it to the correct date. Win 95/Win NT 4.0, go to the time on the taskbar and double-click on it. Check the timezone too. After making changes, reboot your computer and go back and check it to be sure that it has been changed.

Try going under Tools/Options/Advanced Network and toggle the database functions and all others to off/on.

If you're getting the GPF on startup, delete the stuff under the [OpenWindows] header in the Eudora.ini file.

Make sure the POP and SMTP account fields in the Eudora settings are the host and domain names spelled out, not the IP addresses (numbers).

Double-check that your POP and SMTP accounts are correct, with correct capitalization (they should probably all be lower-case) and punctuation.

If you get the GPF when opening a specific mailbox, delete the .toc file for that mailbox. (These files are in the Eudora directory). This will erase all the status headers (Sent, Unread, Priorities, labels, etc.) in the mailbox, but it may fix your problem and it will not erase your messages themselves.

If you get the GPF on sending mail, delete the out.toc file. If you get the GPF on checking mail, delete the in.toc file. (If mail is filtered to specific mailboxes, you can try deleting the .toc files for those mailboxes as well). Bear in mind that this applies to you if you get GPFs on startup if you have Eudora set to automatically check and/or send mail on startup.

If you're getting the GPF on checking mail and/or quitting (but not sending), try deleting the lmos.dat, and descmap.pce file in the Eudora directory.

Win 3.x only: Do a multiple winsock check:

Do a search from the File menu in File manager. Start from C:\ directory, and look for all files called winsock.dll. If you have more than one (two or more with the same date count as one file; you're looking for more than one _kind_ of winsock), that could be causing your GPFs. You can rename them to winsock.old.

Windows 95 only:

If this happens when opening windows or mailboxes, reboot your machine into SAFE MODE. Do this by restarting and when you see the words Starting Windows 95 hit the F8 key and select SAFE MODE.

If you still have the problem, do a search for eudora.ini and rename it (the one for Eudora Pro) to eudora.old. You might have others from shareware versions which you can delete if you are not using Eudora Light.

Close all other programs to rule out a conflict.

1. Incorrect POP or SMTP settings
2. Slow network connection, or overloaded server
3. The server you are connecting to is down

To correct the error:

1. Verify your POP and SMTP settings
2. Increase the amount of time Eudora will wait before it times out 

Go to the TOOLS menu (SPEICAL prior to ver 1.5.4)

1. Select OPTIONS (SETTINGS prior to ver 1.5.4)
2. Scroll down till you see ADVANCED NETWORK
3. Click on ADVANCED NETWORK
4. Find the setting labeled

NETWORK TIMEOUT AFTER ____ SECONDS

5. Increase the number of seconds
6. Click OK

3. Check with your ISP/System Support and make sure there is not a problem with
   the server

1. Go to the TOOLS menu (SPEICAL prior to ver 1.5.4)
2. Select OPTIONS (SETTINGS prior to ver 1.5.4)

For 2.x and 3.x:

1. Scroll down till you see HOSTS
2. Click on HOSTS
3. Put the POP ACOUNT information into the POP ACCOUNT field

For 4.x

1. click on GETTING STARTED
2. Put the POP ACCOUNT information into the INCOMING SERVER field without the username@ portions